Archive for April 2021

I see myself as having a fairly high-risk tolerance. I like trying new things and trying out creative solutions within my business. What I don’t like is having a project for a client and then not being able to deliver a solution for them. I hate failure. What happens for … Read More

“Being Safe Is Risky” ~ Seth godin A few years back I was hanging out with my father-in-law and his buddies and they were all talking about their concerns over their children or grandchildren. Even though all their kids were out of the house, they still worried about them. I … Read More

If you want to make money in business, you can’t just copy what someone else is doing. You need to figure out how to create value. And creating value comes from solving problems. How do you solve a problem? You have try solving it! Analysis will only bring you so … Read More

While I love creating systems for Associations, there is a real problem with system thinking — the rut. The rut is a mindset where we start to believe that our current systems will always work and will never need to change. What is the issue with this? Your members are … Read More

My experience in manufacturing gave me such a vivid view of how to continually improve a system. When you look at a manufacturing floor, everything is just so visible. Many times within seconds you can diagnose the bottleneck that is holding the system back. When you are making something on … Read More

This post is a part of a series to help you define processes in your business In our process documentation, we have the following types of docs: Team member details. We do have an office, but half our team is remote. This directory puts a name to a face and … Read More

This post is a part of a series to help you define processes in your business Every couple of years, we have to train in a new level one support rep. When we hire people in this position, they get stressed with all the learning. And frankly, I get overwhelmed … Read More

This post is a part of a series to help you define processes in your business Most small business owners I know want to grow their business, but most don’t take the initiative to build the systems of their business. Your job is to build the system and let the … Read More

This post is a part of a series to help you define processes in your business Hopefully, at this point, you’ve started to glimpse the importance of creating systems in your business and you’ve decided to take ownership of overseeing the development of these systems. We are off to a … Read More

This post is a part of a series to help you define processes in your business In order to grow your business, you have to implement processes. These processes make sure your company can run without you. They allow you to scale. While we all want to scale our business, … Read More